Privacy Policy

The following is the Privacy Policy (“Policy”) that has been complied to better serve those who are concerned with how their personal information is being used online and applies to the Bluecap Website, Ticket Ordering System, or anywhere else this Policy appears (collectively, the “Website”.).

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our Website.

By using the Website, you agree to this Policy.

We collect some personal information.

By visiting our website, you provide us with some non-personal information, such as your IP-address and browser type that does not identify you personally, but gives us information about how you’ve used the Website. The information we collect includes your IP address, web browser and operating system type, date and time you access the Website, and the site that referred you to the Website. This information is collected when you visit the Website.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, credit card information or other details in order to help you with your experience. We may collect such information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.

How we use this information

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.
  • To follow up with them after correspondence (live chat, email or phone inquiries)

We protect your information

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order, or when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All monetary transactions are processed through a gateway provider and are not stored or processed on our servers.

The use of “Cookies”

The Website uses cookies.

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings.

If you turn cookies off, some features of the Website will be disabled. Some of the features that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

We may transfer any and all information that we collect from users to an affiliate or third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of any or all of Bluecap Entertainment’s business, assets or socks.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

In addition, Bluecap Entertainment may (and you authorize Bluecap Entertainment to) share your personal information with third parties:

• if it is required to comply with law or legal process;

• to respond to a request from the government or another public authority;

• to prevent prohibited or illegal activities;

• to enforce our Terms of Services or any of our policies or usage guidelines for specific services;

• if it is necessary in our opinion to do so to protect the rights, privacy, property, or safety of Bluecap or its employees, affiliates, users, customers, or the public;

• to permit us to pursue available remedies or limit the damages that we may sustain;

• or if we have your consent.

California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA, we agree to the following:

• Users can visit our site anonymously.

• Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

• Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes on our Privacy Policy Page.

You can change your personal information by logging into your account.

Do Not Track signals

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

It's also important to note that we do not allow third-party behavioral tracking.


We do not specifically market to children under the age of 13 years old.

Some of the events that we market may appeal to children, however the Website is not meant to be used by children under the age of 13, as is laid out in our privacy policy. By using the website, you acknowledge that you are at least 13 years old.

Accessing the Website from outside the United States

Please note that this Policy is intended to cover our users who are residents of the United States. If you are visiting the website from outside the United States, be aware that your information may be stored or processed in the United States where our systems are located.

Fair Information Practices

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur that concerns any of your personal information:

• We will notify you via email within 7 business days

• We will notify the users via in-site notification within 7 business days


We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions

• Process orders and to send information and updates pertaining to orders.

• Send you additional information related to your product and/or service.

• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

• Not use false or misleading subjects or email addresses.

• Identify any messages that are advertisements as an advertisement in some reasonable way.

• Include the physical address of our business or site headquarters.

• Monitor third-party email marketing services for compliance, if one is used.

• Honor opt-out/unsubscribe requests quickly.

• Allow users to unsubscribe by using the link at the bottom of each email.

To unsubscribe from a mailing list, please follow the instructions at the bottom of each email and we will promptly remove you from that correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Blue Cap Entertainment
4595 Broadmoor Ave SE Ste 200B,
Grand Rapids, Michigan 49512
United States